If you see the error message:
- Failed to create context
Do the following: install the most recent video-card drivers for NVidia, AMD Radeon, Intel HD and reinstall DirectX 9.0c (download only the directx_Jun2010_redist.exe file, 95.6 MB).
If the instructions above didn’t help, contact our support team to solve the issue, and include the following information:
- The desktop.log file, which is located at %APPDATA%\Playkey
- AIDA64 report
- Download the AIDA64 Extreme program from http://www.aida64.com/downloads
- Launch the program and select Report → Reports wizard → All sections → HTML format.
- Next, the report will start to be collected. After it finishes, click Save file in HTML.