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Knowledge base
FAQ
How to Use the Playkey Service
2
How to Use the Playkey Service
System Requirements
Frequently Asked Questions
6
What Should I Do If the Picture Gets Jumbled?
What should I do if mouse or keyboard control is delayed?
Problems using a Wi-Fi connection
Bad picture quality
Working with Playkey through Affiliate Programms
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FAQ
10
Precise settings of Playkey Client
Requirements for the Internet Connection
The Playkey application won’t start
Network error
The Playkey Configuration Manager
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Instructions
6
Troubleshooting the Server Connection
How Do I Contact Playkey Support?
Resolving issues with Wi-Fi (2.4 GHz).
How Do I Make a Screenshot?
Availability of hardware decoding
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Payment
5
What Is a Subscription, and How Do I Use It?
What Are Extra Minutes?
How to pay for a subscription using PKT
Can I Pause a Subscription?
What is ICO in Playkey?
Account
6
Can I Download, Upload, or Delete My Saves?
How Do I Activate Game Keys?
What is a Promo Code, and How Do I Use It?
How to Create an Account on Steam, Uplay, or Battle.net?
How Do I Reset My Password? (I haven’t received a password-reset email or an email confirmation)
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Games
5
Can I Buy the Game Separately or Somewhere Else?
Plans for Adding Games to the Playkey Cloud
What Keys Are Sold on Playkey?
Which Gamepads Are Supported?
Infinite search in Call of Duty: Modern Warfare (ping>350 ms).